Your Terms and Conditions
Shipping
Calculate shipping cost based on order value or the total weight of items or charge a fixed shipping cost per order or per item, depends on the item.
1. Key Terms
In addition to the terms we defined above, other terms in this document have the following meanings:
"Visitor" means a person who visits our Websites or other online properties which we operate or maintain.
"Personal Information" means any information that can be used to identify a Client, Customer, or Visitor. Some examples of Personal Information are name, email address, physical address, or telephone number.
2. Protecting Your Information
We understand that you trust us when you use our Service, Software, or Websites and we want you to understand how we handle your Personal Information. We take important steps to protect your Personal Information:
We treat it as confidential
We train our employees to take care in handling it
We limit access to employees who need access to perform their jobs
We take steps to protect our systems from unauthorized access
We use encryption and secure channels when storing or transferring your information
We require that our sub-processors agree to protect your Personal Information under privacy and data protection agreements which are at least as strict as the terms of this policy.
We comply with all laws that apply to us
3. Collecting Your Information
We get your personal information mostly from you. If you are a Client, you may provide us with Personal Information in the course of using the Service. We may also use outside sources to help ensure our records are correct and complete.
The types of Personal Information we collect depend on which Software or Service you use and how you use it. This information can include: Contact Information (email address, phone number, address, name), Company Information (company name, address, government identification information) and Payment information (credit card or bank details which we use for billing purposes).
We provide our Service to our Clients and, as a result, we act as a processor on behalf of our Clients for much of the Personal Information we collect and process about Customers through our Service. We are not responsible for the privacy and data protection practices of our Clients and these may differ from the policies described in this privacy policy. Please contact individual Clients for information about their policies and practices.
4. Storing and Managing Your Information
We will retain Personal Information while we have an ongoing legitimate business interest, contractual obligation, or legal requirement to do so. If we have a legal obligation to retain Personal Information we will do so for the period of time required by law. For Personal Information which is required for the operation of our Service, we retain it for the period of time it is required under contract to our Clients or our legitimate business interest in maintaining our Service.
When we no longer have a legal or contractual obligation or legitimate business need to retain Personal Information we will delete it from our system and the system of any sub-processors we use. Information which is deleted may still be stored for a period of time in backup files or systems but this information will be isolated from further processing until the backup files in which the information is stored are no longer required.
5. Information for EEA Residents
This section applies only to residents of or companies based in or doing business in the European Economic Area ("EEA"). De
Refund Policy
-----
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Additionally, final sale items, customized products and products missing its serial numbers or UPC codes are also exempted from being returned.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
When purchases are refunded after delivery our standard shipping cost of $7.95 will be deducted from your refund.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@slimenpartysupplies.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@sivadkinovelties.com and send your item to: 4107 Candlewood Lane Manvel Texas US 77578.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 2700 Cullen Blvd. PO Box 343 Pearland, Texas US 77584
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Sivadki Novelties
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.